Termination of frequent flyer programs.
To our valued guests,
As a member of Preferred Hotels & Resorts, our hotel has participated in the airline frequent flyer programs for many years and we believe you have enjoyed the benefits offered through these programs.
After significant reviews of program participations, the global trend to expand hotel-dedicated loyalty programs, such as the continuing success of Royal Park Hotels, THE Club as well as I Prefer Hotel Rewards, and the diversification of airline loyalty redemption across non-travel partnerships, Preferred Hotels & Resorts has made a tough decision to terminate all of the frequent flyer programs in which we are currently participating as of May 31, 2018.
Based on this decision, we no longer will be able to credit the miles to your account thereafter even if you make an eligible stay with us to claim.
We appreciate your kind understanding.
If you have any further questions or need any kind of assistance on this issue, please contact our Sales & Marketing Department; email@example.com
Thank you for your patronage.